![]() ![]() "Regardless of age or tech savviness," patients can use Alexa to "connect with their care team and stay entertained as soon as they settle in, while care providers can streamline tasks to make more time to care for those patients," she said. Peachy Hain, executive director of medical and surgical services at Cedars-Sinai, said in the press release that the technology was a "total gamechanger." ![]() The drop-in calling feature allows care givers to remotely review patients. "Using that feedback, we created a solution tailored specifically for hospitals and solution providers with features to address those needs - like adding Drop In functionality and the ability to enable and manage HIPAA skills on devices within the property," the spokesperson said, per Quartz. In May 2020, it donated Echo Show devices and Fire tablets to virtually connect patients with health workers.Īn Amazon spokesperson told Quartz that hospitals quickly gave feedback that the trial wasn't tailored to what patients and providers were asking for. The tech giant has already edged its way into US healthcare with its online pharmacy and new primary care business.ĭuring the COVID-19 pandemic, Amazon trialed its Alexa-enabled devices in health systems worldwide, including the US. The system is already used in hotels and offices. ![]() The Health Insurance Portability and Accountability Act of 1996 (HIPAA) legally protects medical records and other personal health information in the US.Īmazon said Monday that some senior living homes would also start using Alexa, including some run by the providers Atria and Eskaton. The hospitals will use Amazon's Alexa Smart Properties system from next month, Amazon said, adding that healthcare providers can also enable HIPAA-compliant features such as medication tracking for the devices. "This enables hospitals to increase productivity, conserve medical supplies and protective equipment, such as masks, gloves, and gowns, and free up staff time to provide more personalized care," it said. Patients can use Alexa to talk to health staff and control devices in their room, Amazon said.Īmazon's next step into the US health system is equipping hospitals with Alexa, its virtual assistant.Īmazon said Monday that hospitals including Boston Children's Hospital, Cedars-Sinai in California, Ba圜are in Florida, and Houston Methodist would soon use Alexa-enabled devices, which include its Amazon Echo speaker, to help patients communicate with health staff and control devices in their room.Īmazon said that using Alexa-enabled devices in healthcare could mean staff don't need to enter patients' rooms unnecessarily. Hospitals including Boston Children's Hospital and Houston Methodist would soon use the tech, it said. APU GOMES/AFP/Getty ImagesĪmazon says it will equip hospitals with Alexa - its next step into the US health system. A nurse manages medication for a Covid-19 patient in an Intensive Care Unit (ICU) in California on January 3, 2021.
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